NSR Mallorca — Complex matters on Mallorca

What can I help you solve?

Complex localmatters can looklike this

One matter.Different decisions
You are making a major family or personal change, and decisions around schooling, administration, healthcare or other practical matters need to stay aligned.
MultipleProfessionals
You are buying a property, managing a renovation or dealing with a local business matter. Everyone is managing their part, while you are left trying to hold the wider process together.
A stalled process
Documents have been submitted. Conversations have taken place. The expected steps have been followed — but it is still unclear what is holding the process up and what needs to happen next.
You can't bethere yourself
A meeting needs to happen, someone needs access to the property, a professional needs an answer — or you need someone on Mallorca to understand what is actually happening on the ground.

The Mallorca Reality

You can have the best professionals, but NO ONE connects their efforts.

Mallorca has excellent professionals. The challenge begins when several are involved and no one is responsible for keeping the whole process connected.

Communication becomes fragmented.
Responsibilities become unclear.
Important details get lost.
Timelines drift.

The Mallorca Reality

You can have the best professionals, but NO ONE connects their efforts.

Mallorca has excellent professionals. The challenge begins when several are involved and no one is responsible for keeping the whole process connected.

You become the project manager of your own life on Mallorca.

The Missing Link

Having the rightprofessionals is only partof the solution.

What is often missing is one person who sees the whole picture, connects the people involved and keeps the process moving.

I don't replace your professionals. I coordinate the process around their respective expertise, focused on the outcome you need.

You

NSR Mallorca

Professionals

Lawyers
Gestors
Real Estate Agents
Contractors
Banks
Insurers
Local Providers

The Person Behind NSR

Founder-led, personal and accountable — with the local understanding to take responsibility for moving a situation forward.

Nataliia Sychenko Romanova

12 +

Years on Mallorca.

20 +

Years in international business.

Languages

English • Spanish • Russian • Ukrainian

My background

My background spans international operations, procurement and logistics - managing multiple parties, deadlines and negotiations, with a strong focus on getting things done.

Today, I bring that experience together with deep local understanding of Mallorca to find practical solutions to complex matters and ensure consistent follow-through.

“NSR Mallorca is an independent private practice built around personal involvement, direct communication and accountability.”

NSR Approach

Different situations.One operational.approach

Understand & Define

I understand what needs to be resolved, clarify your objective and agree the scope of my involvement with you.

Structure & Plan

I structure the process, map out the next steps and identify where professional input may be needed.

Source & Negotiate

I source suitable professionals and providers, compare options and negotiate scope, terms and timelines for your consideration.

Coordinate & Represent

Once the direction is agreed, I coordinate the people and agreed actions, manage communication and represent your interests locally where needed.

Oversee & Report

I follow progress, agreed actions and timelines, keep you informed and flag anything that requires your attention or decision.

Areas of Involvement

One approach, applied to matters across your private life, property and business on Mallorca.

Privte Client Affairs
Personal and family matters that require attention on Mallorca — from individual issues to more complex situations involving several parties.
Administrative MattersFamily Transition
EducationHealthcareBankingInsurance
Unexpected Local Issues
Property
Matters related to acquiring, owning or improving property on Mallorca.
Property AcquisitionRenovations
Property ImprovementsProperty Administration
Business & Local Operations
Local matters connected to your business or company on Mallorca.
Administrative MattersLocal Providers
Business ProjectsOperational Issues

NSR in Practice

Navigating local systems
My local understanding is grounded in more than 12 years of living on Mallorca and navigating Spanish systems first-hand — through to obtaining Spanish citizenship.
Experience
This has involved multiple institutions and processes across:
Identification
Social Security
Tax administration
Municipal registration
Healthcare, banking
and other areas of everyday life.
It has given me a practical understanding of how local processes connect, where professional input may be needed and why the sequence of actions matters.
01 / 03
Managing a family transition
An international family needed to establish a new base on Mallorca while remaining abroad during much of the process. What initially appeared to be a series of separate matters quickly became one interconnected project involving property, education, administration and multiple local parties.
My role
I took responsibility for structuring and coordinating the process on Mallorca, keeping decisions around location and property aligned with the family's schooling and practical priorities.
Where physical presence was required, I represented the clients locally — including attending selected property viewings and providing independent feedback to support their decisions.
Residency-related matters progressed through the relevant professionals, while I maintained oversight across the wider process and followed through locally.
02 / 03
Returning to business in Spain
A German business owner established a company in Spain in 2019, with my involvement in its local administrative coordination from the early stages. Five years after suspending its activity, he decided to return to the Spanish market.
My role
I took responsibility for structuring and coordinating the process of resuming activity, aligning the administrative steps required with the client's timeline.
Where physical presence was required, I represented the client locally — liaising with the relevant local providers and following up on outstanding administrative matters.
Professional matters progressed through the relevant advisors, while I maintained oversight across the wider process and followed through locally.
03 / 03

Ways of Working Together

The way we work together depends on your situation, the scope involved and whether you need support for a specific matter or ongoing local continuity.

Project-based Engagement
For a specific matter or project with a defined objective. The scope of my involvement is agreed at the outset and tailored to the situation.
Ongoing local partner
For clients who need trusted local involvement across different matters over time. This creates continuity, retained context and a reliable local point of contact as new situations arise.

Frequently Asked Questions

What you maywant to know

The first conversation is confidential and exploratory. We discuss your situation, what is already in place and what you would like to achieve. If NSR is a good fit, we will then define the scope of involvement and the most appropriate working format.

Yes. I can work with professionals you already trust and, where additional expertise is needed, help identify and source appropriate professionals. Each professional remains responsible for their own area of expertise.

No. Legal, tax, technical and other professional advice is provided by the relevant professionals. Where such expertise is required, I work alongside them while coordinating the wider process from the client's side.

No. I work with international clients whose private, property or business matters require local involvement on Mallorca — whether they live here, spend part of their time on the island or are based abroad.

Fees depend on the scope and complexity of the matter and whether the engagement is project-based or ongoing. Once the scope of involvement is clear, the fee is agreed before the work begins.